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Privacy Policy

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Yiwu Nimai Craft Co.,ltd   ("we", "us") recognize the importance of privacy and confidentiality of personal information.  nimaicraft.group (the "Website") is a B2B Website which connects and facilitates sales and purchases of products and/or services between supplier (or "Seller") and buyers (or "Buyers"). The Website is for business to business transactions and therefore is only made available for use by businesses and not for individual or personal use.   This Privacy Policy sets out the ways in which nimaicraft.group collect, use and disclose information in connection with its operation of the Website including personal information about Website visitors and representatives and employees of Buyers and Sellers ("you").  This Privacy Policy also applies to use of our Website via a mobile device, either through mobile applications or mobile-optimized websites. For details of the personal information that we collect when you use or interact with other services, please refer to the applicable Privacy Policy to those services.

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If you have any questions or concerns about the use of your personal information, then please contact us using the contact details provided at section ."HOW TO CONTACT US" the bottom of this Privacy Policy. All capitalized terms not defined in this document shall have the meanings ascribed to them in the Terms of Use for the Website, which can be found here

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A.     COLLECTION OF INFORMATION
The personal information that we may collect about you broadly falls into the following categories:


Information you provide to us 
If you are a representative or employee of any Buyer or a sole trader Buyer:
 
●  you will be asked to provide certain contact information that is necessary for the registering for a Website account on behalf of a Buyer, including name, address, phone number, email address, job title and department;
 
●  you will be asked to provide certain identity information, tax registration and/or related information about your business, such as your company name, business type and industry, corporate registration details and information about your business license;
 
●  you will be asked to provide details or preferences about the goods and products that you may be interested in buying via the Platform and any details or preferences relevant to your purchases;
 
●  if you are successfully certified by nimaicraft.group as a blogger or an influencer, in addition to the information mentioned above, we may also collect your live stream videos, your social media account names and profile photos, and posts or comments made by other users of the Website;
 
●   in connection with the facilitation of transactions, purchases and payments over the Platform, you will be asked to provide certain payment information. This might include bank account numbers, billing and delivery information, credit/debit card numbers, expiration dates and security code and tracking information from cheques or money orders to facilitate the sale and purchase as well as the settlement of purchase price of the products or services transacted on or procured through the Platform;
 
● we will process any information provided to us in connection with disputes or to support complaints in connection with the Website or goods and/or services purchased via the Website. Please note, Buyers may submit complaints regarding the products and services on the Website and/or disputes between the Buyers and Sellers to the Website and under such circumstances, we will process data provided to us by Buyers that is relevant to the disputes or complaints submitted. This may include health data of end-users (which may include minors as applicable) of products purchased on the Website to the extent relevant to the disputes or complaints that are being reviewed by the Website and to the extent that the individual(s) has provided their explicit consent to their data being shared with us for the purposes of handling the complaints and/or settling the disputes.
 
●  Information you submit to the Website for publication may be made publicly available on the Website and therefore accessible by any internet user. You should exercise caution when deciding what information you submit to us for publication.
 
● in order to facilitate your use of the services available on the Website (including on mobile applications), we may request for access to, and you may provide us with, contents stored in your devices including but not limited to contacts in address book, photos, videos and/or other files. If you are using our communication tools on the Website (particularly in case of voice communication), we may require access to your camera and/or microphone, and may conduct voice recordings.

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Information that we collect automatically
●   If you contact us (such as via our customer services department chat service, telephone or email), we may record a copy of your correspondence and may ask for additional information to verify your identity.
 
●   We will collect contact details and other information of users from publicly available sources for the purposes of verifying the users and performing due diligence on the users.
 
●  We will collect details of user activities, transactions and interactions on the Website including information relating to the types and specifications of the products and services purchased, pricing and delivery information, dispute and complaint records, communications between users and any information disclosed in any discussion forum.
 
●   From time to time, we may also collect information about the existing and prospective users, during or in connection with trade shows, industry events and/or other functions. Including representative contact names, addresses, phone numbers, fax numbers and email addresses.
 
●   If you visit our Website, we will automatically collect certain information from your device. In some countries, including countries in the European Economic Area, this information may be considered as personal information under applicable data protection laws. Specifically this information may include IP addresses, device type, unique device identification numbers, browser type, geographic location, browsing patterns and details of how you have interacted with our Website and the goods and services available on it. In addition, we gather statistical information about the Website and visitors to the Website including, browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors. Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content is of interest to them.  We use this information for our internal analytics purposes and to improve the quality and relevance of our Website. Some of this information may be collected using cookies and similar tracking technology, as explained further under the section . “COOKIES” below.


 information that we receive from third parties
●  We may receive personal information about you from social media platforms if you choose to register for a Platform account via a social media account. Exactly what information we receive will depend on your privacy settings with the applicable platform, but it would typically include basic public profile information such as: 
    ●    Your user name or nickname
    ●    Your profile picture
    ●    Country
    ●    Company name
    ●    Contact details We may receive personal information about you from third parties that are engaged by us to assist with providing verification services, and conducting suitable money laundering and KYC (know-your-customer) checks on users, and to improve our marketing efforts. This may include your name, email address, company details and contact information for company representatives.
       
●   If you choose to participate in reviewing or rating products and/or services on nimaicraft.group, we may receive personal information about you from third parties that work with us to conduct reviews into our services and/or rate us.  

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B. USE OF PERSONAL INFORMATION
We collect and use your personal information for the following purposes:
 
●    verifying your identity and conducting security, Kand anti-money laundering diligence and background checks in order to set up user accounts;
 
●   verifying your eligibility to register as a Website user in accordance with our Terms of Use here;
 
●    setting up / administering user accounts, including providing log-in IDs and developing a Website profile;
 
●    providing users with customer service support; responding to queries, feedback, and managing claims and/or disputes;
 
●    facilitating communication between buyers and us via the Website, processing transactions and settlement between buyers and us made over the Website,
 
●    facilitating customs clearance declarations / applications via the Website;
 
●    assessing and monitoring account security and transaction risks of users of Nimaicraft.group, detecting and preventing fraud, money laundering and other security incidents;
 
●    sending and serving tailored marketing and advertising that we believe will be of interest to you based on the ways in which you use the Platform, your browsing records, and order history;  
 
●   performing research or statistical analysis in order to improve the content and layout of the Platform, and to improve the product offerings and services on Nimaicraft.group, including, for example, using anonymized data for machine learning purposes;  
 
●    identifying, developing and marketing and advertising products and services that we believe you will value, including across browsers and devices, in accordance with applicable laws. Cookies or other similar technologies may be used to provide you with advertising based upon your browsing activities and interests (see section E. "COOKIES" below).  Where we are required by applicable law, we will seek your consent prior to sending you communications for marketing purposes; 
 
●    we will share details of the last viewed products on the Website to enable respective affiliates and/or their third-party services provider to contact you with details of products and/or services that might interest you. You can opt not to share this information with Sellers via the Buyer Privacy Settings here.
 
●    when you use services that require access to contents stored in and/or functions on your devices (including but not limited to contacts in address book, photos, videos, microphone and/or camera), we use your photos, videos, contact information in your address book, and other personal information to respond to your requests, provide the requested services to you, and improve our services.
 
We may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes) if and where this is permitted by applicable data protection laws.

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C. RETENTION 
We retain your personal information as long as we have an ongoing legitimate business need to do so for example to provide services or products to you, or as required or permitted by applicable laws, such as tax and accounting laws.
 
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

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D. SECURITY MEASURES

  • We employ commercially reasonable security methods to prevent unauthorized access to the Sites, to maintain data accuracy and to ensure the correct use of the information we hold.

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  • For registered users of the Sites, some of your information can be viewed and edited through your account, which is protected by a password. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. If you share a computer with others, you should not choose to save your log-in information (e.g., user ID and password) on that shared computer. Remember to sign out of your account and close your browser window when you have finished your session.
     

  • No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.

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​E. CHANGES TO THIS PRIVACY POLICY 

  • We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.  We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.  Any changes to this Privacy Policy will be communicated by us posting an amended Privacy Policy on the Website. Once posted on the Website, the new Privacy Policy will be effective immediately.

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F. YOUR RIGHTS
As a user of the Platform, you have the following data protection rights, which you can exercise at any time by contacting us using the contact details provided under section . "HOW TO CONTACT US"   below:
 
●    The right to access, correct, update or request deletion of your personal information.
 
●    The right to object to processing of your personal information when it is based on our legitimate interests, and separately the right to object to direct marketing.
 
●    The right to ask us, in some situations, to restrict processing of your personal information or request portability of your personal information.
 
●    The right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you.  To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided under section . "

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G. HOW TO CONTACT US 
You can click "HOW TO CONTACT US"  to exercise your rights, and If you have any requests, questions or concerns about our use of your personal information and this Privacy Policy, please contact us on alibaba store at skymai.en.alibaba.com. 

Email:   sky@nimai.ltd       jane@nimai.ltd

           

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